GTC Wireless offers a variety of enhanced features to help you get the most from your service. Access to each of these features is free. However, airtime charges apply while you are using the cellular network (for example, while a call is being forwarded or during retrieval of voice mail).

Questions? Call our Customer Support team at 1-800-269-3117 .

Our feature instructions include:

• Using Voice Mail
• Using Text Messaging
• Using Caller ID
• Using Caller ID Blocking
• Using Call Forwarding
• Using Call Waiting
• Three-Way Conference Calling

Using Voice Mail 

Initial Set up:

Press and HOLD the key on your wireless phone. The system will then ask you to:

1. Create a password
2. Select a greeting

Message Retrieval:

Press and hold the key on your wireless phone.

To check your voicemail from a phone other than your wireless phone, dial your wireless phone number. When you hear your outgoing message, press , then your password.

Change Settings:

Press to get to the Main Menu
From Main Menu:
Access Personal Options:
Password Options: ,
Greeting options:

Listening To/ Reviewing Messages:

• Key Listen/ Replay
• Key Pause
• Key Fast Forward
• Key Slower
• Key Date/ Time
• Key Faster
• Key Delete
• Key
• Key Save
• Key Cancel/ Exit
• Key Help
• Key Skip

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Test Messaging is the ability to use your cellular phone to send and receive text messages of up to 160 characters.

Text via email
Here's how to receive a Text Message on your cellular phone from any email address:

Text messages to your cellular phone should be sent to your ten-digit cellular phone number, followed by @mobile.cingular.net. So for example if your cellular number is 555-123-1234, the email address would be 5551231234@mobile.cingular.net.

Phone-to-phone text messaging
To exchange text messages with another cellular phone that is capable of text messaging, simply use the ten-digit cellular phone number as the messaging address.

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If you have a Caller ID compatible phone, simply look at the display when your phone rings to view the phone number of the person calling you.

Caller ID alerts you to incoming calls:
As your phone rings, you'll see one of the following messages on your phone's display:
The area code and phone number of the incoming call, or
RES or PRIVATE (if the caller has chosen to block or restrict the display of the number), or
UNA or NO ID (if the incoming call originates from an area where Caller ID service is not available).

When you don't answer:
The phone numbers of incoming calls are stored in your phone's memory, and are numbered in reverse of the order received, with 01 being the most recent.

Your phone's screen will display a missed call message and the Caller ID number will be stored in the phone's memory.

Follow the instructions in your phone owner's manual to return unanswered calls from your phone's memory.

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Use Caller ID Blocking to prevent your cellular phone number from being transmitted when you place a call. You can use Caller ID Blocking on a per-call basis or continually, at no extra charge. If you use continuous Caller ID Blocking, you also have the option to deactivate it on a per-call basis.

For continuous Caller ID Blocking, contact us for details and to add the feature.

To activate Caller ID Blocking on a per-call basis, press + 10-digit phone number + .

If you have continuous Caller ID Blocking, to transmit your number on a per-call basis, press + 10-digit phone number + .

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You can have calls automatically forwarded to another phone number, including your home, office or pager. When Call Forwarding is activated, your wireless phone will not ring. You will be billed standard peak airtime rates for all forwarded calls. In addition, if you are forwarding to a number outside of your local area, long distance charges may apply.

• To activate Immediate Call Forwarding: Press , + 10-digit forwarding phone number, and press . When you hear the tone, press .
  
  To cancel Immediate Call Forwarding: Press .

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If a call comes in while you're using your cellular phone, you'll hear a tone to let you know you have another call. When that happens, you can:

Put the first call on hold by pressing . You'll automatically be connected with the second call.

To return to the first call: Press again.

To switch between the two calls: Press .

If you ignore the Call Waiting tone, after 30 seconds, the waiting caller will hear a message indicating that you're not available, or will be forwarded to your voice mailbox if you subscribe to Voice Mail.

Billing Note: You will be billed for both calls while they are in progress if you answer the second.

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• When the first caller is on the line, dial the number of the second person and press .
• After the second caller answers, press again to reconnect the first caller.
• To disconnect the first caller, ask them to hang up.
• To disconnect the second caller, press , or ask them to hang up.
• To disconnect both callers, press .

If someone tries to call you while a conference call is in progress, they'll either hear a busy signal or will be forwarded to your voice mailbox if you subscribe to Voice Mail.

Billing Note: You will be billed for both calls while they are in progress.

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